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First National Bank of Rochelle encourages customers to form safe online banking habits

Posted: Wednesday, Jun 12th, 2013

ROCHELLE — June is National Internet Safety Month: National Cyber Security Alliance Calls for Online Users to STOP. THINK. CONNECT. When Accessing the Web.

During National Internet Safety Month, First National Bank is empowering customers to take an active role in protecting their privacy.

First National uses a combination of safeguards and sophisticated programs to detect, track, and block unauthorized access. “While we provide strong data protections, customers are the first line of defense,” said Jeff Glen, Senior Vice President. “This is why a partnership between banks and customers is the most effective way to protect financial data.”

To help ensure the safety of personal information online, First National Bank urges customers to follow these three tips:

• Create complicated passwords.

Avoid birthdays, pet names and simple passwords like 12345. It is also important to change passwords at least three times a year. Because friendly theft – theft by someone the victim knows – is the most common type of identity theft or fraud, don’t share your passwords with family members and be mindful of who has access to your personal information. 

• Continually monitor accounts.

Check account activity and online statements often, instead of waiting for the monthly statement. You are the first line of defense because you know right away if a transaction is fraudulent. If you notice unusual or unauthorized activity, notify your bank right away. When a customer reports an unauthorized transaction, the bank will cover the loss and take the appropriate measures to ensure your account’s safety.

• Protect yourself online.

Be sure computers and mobile devices are equipped with up-to-date anti-virus and malware protection. Never give out your personal financial information in response to an unsolicited email, no matter how official it may seem. Your bank will never contact you by email asking for your password, PIN, or account information. Only open links and attachments from trusted sources. When submitting financial information on a website, look for the padlock or key icon at the top or bottom of your browser, and make sure the Internet address begins with “https.” This signals that your information is secure during transmission.

If you are a victim of fraud and suspect your personal information has been compromised, you should take the following steps:

Call your bank and credit card issuers immediately so they can take necessary steps to protect your account.

File a police report and call the fraud unit of the three credit-reporting companies.

Consider placing a victim statement in your credit report. 

Make sure to maintain a log of all the contacts you make with authorities regarding the matter. Write down names, titles, and phone numbers in case you need to re-contact them or refer to them in future correspondence.

For more advice, contact the FTC’s ID Theft Consumer Response Center at 1-877-ID THEFT (1-877-438-4338) orwww.ftc.gov/idtheft.

 First National Bank is a full-service, locally-owned financial institution with branches in Rochelle, Ashton and Oregon. The main office is located in Rochelle at 340 May Mart Drive, 815-562-5571. Member FDIC, Equal Housing Lender.

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